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Best Western Arosa Hotel Madrid
4 StarsSalud 21 Gran Vía 29 Madrid ES-28013
|
Rating
|
|
|---|---|
| Cleanliness | 4.1 |
| Facilities | 3.6 |
| Service | 3.7 |
| Location | 4.9 |
| Pricing | 3.7 |
| Overall | 4 |
Location
Nestled in the incomparable picturesque setting of the Gran Via, the BEST WESTERN Arosa Hotel is within a short stroll to luxurious theatres, department stores, famous designer shops, museums as well as many other important as well as famous places in the surrounding.
Rooms
Furnished according to an individual theme, all the accommodation units in this hotel are with an infusion of modern appliances and high standard service to provide you the utmost comfort.
Restaurant
The in-house restaurant offers modern as well as delectable cuisine in an informal and relaxing atmosphere. There is also a snack bar, offering guests the perfect environment to relax after a long day in the city.
General
The hotel's attractive conference room is the ultimate location for meetings, executive retreats, seminars and other esteemed events. The friendly staff at the reception desk will be happy to fulfil all your requirements during your stay at this beautiful hotel.
Additional Information
- 4 km to the Train Station (Atocha)
- 14 km to the Airport (Madrid)
Hotel Facilities
- Airport Transfer
- Currency Exchange Services
- Internet Access - High Speed
- Photocopying Facilities
- Concierge
- Dining Room
- Laundry Facilities
- Reception
- Conference Facilities
- Faxing Facilities
- Lift / Elevator
- Safe Deposit Box
Room Facilities
- Air Conditioning
- Ensuite / Private Bathroom
- Internet Access
- Modem / Data Port Connection
- Tea and Coffee Making Facilities
- Bathroom Amenities
- Hairdryer
- Iron / Ironing Board
- Pay-per-view Movies
- Telephone
- Cable / Satellite TV
- Heating
- Mini Bar
- Safe
Best Western Arosa Hotel Madrid Guest Reviews
We got a smoking room as requested. However the room was small, with 2 chairs and not much room to put them. There was only gel in the bathroom - no shampoo or even soap. We did not contemplate the breakfast, as it was way too expensive. Wake-up call and booking shuttle bus was very efficient.
eandk wrote on October 16, 2011
Bad looking shower, non-stable internet connection, no bath brush, in noon - no hot water (you have to call them to fix it). Elevators - Most horrible thing ever - 1 elevator is for 2 people, the other is for 4: In the morning you just cannot get one because they're full all the time. Sometime they can forget cleaning your room.
Onsp wrote on October 15, 2011
The Hotel is in a great location. The reception staff could be a lot more friendly than they are. I stayed in this Hotel previously and always breakfast was included in my booking. This time they have made changes and breakfast was not included. I had to pay separately for this for each day of my stay. This was dissappointing. The door staff were always friendly and the breakfast staff were too. They have internet access which seems to be new. Location though would be hard to beat
Anonymous wrote on September 16, 2011
The room was not properly cleaned. The toilet door was so swollen with moisture that it would not close. The front desk staff were surly and unhelpful, other than a young woman on duty on the Saturday evening who was very nice. There was nothing I enjoyed about this place. Try somewhere else
Anonymous wrote on June 29, 2010
Very good location close to the Gran Via, Madrid's main street. Our room was very clean, very good room service, but the television, and the channels, were really bad. The hotel was quite small and cosy but in my mind not a 4 star hotel. More a 3-3.5 star. I would however recommend it, especially since the price we got was very good.
Anonymous wrote on October 25, 2009
See all reviews
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